Client Impact
Engaging 1 billion people in the betterment of wellbeing
A unique 3 pronged perspective / offering
Ryan is incredibly proud to have positively influenced the lives of 1.3 million people across 35+ organisations on 4 continents and
has delivered over 200 talks to 110,000 people worldwide,
creating organisations where both individuals and the business thrive.
Ryan has been fortunate to experience workplace wellbeing from three distinct perspectives:
Internal Roles: Driving change within organisations such as Deloitte, Finastra, and Sainsbury’s.
Advisory Roles: Building and leading the Future of Wellbeing Consultancy Business at Deloitte and the Strategic Wellbeing Advisory offering at Bupa, collaborating with clients to translate research and best practices into real-world solutions.
Product Leadership: Spearheading impact and innovation as Chief Impact Officer of JAAQ, the UK's Wellbeing Platform and Startup of the Year.
Here's a snapshot of the impact:
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A 6.9% reduction in mental health absence for a FTSE100 bank (the first decrease in 7 years) and, remarkably, lives saved.
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2.4 million hours saved for a Fintech organisation, alongside a 30% increase in NPS and a 3%+ reduction in voluntary attrition, resulting in over $15 million in savings without additional expenditure.
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Record attendance for Keynotes at Kingfisher and Bupa, and the creation of 9,270 days of capacity for one NHS Trust (£1.37 million value) through on-stage presentations.
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A 70%+ improvement in NPS for Sainsbury's during the pandemic by employing an experimental cross-functional approach to wellbeing.
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Launching JAAQ with Workday, NatWest, and Bupa, increasing the utilisation of menopause support, men's health benefits, onsite counsellors, cash plans and more by up to 433% - earning industry awards with all 3.
This comprehensive 360-degree view, from consultancy to strategic implementation and platform delivery, enables Ryan to offer a deep understanding of the current challenges and opportunities in workplace wellbeing.
It is Ryan’s life's work to provide practical, data-driven solutions that empower both individuals and organisations to flourish. He has collaborated with the World Business Council for Sustainable Development, the UN, The International Institute of Risk & Safety Management and The Health & Safety Executive.
But what does that look like in reality?
1. Advisory
As Strategic Wellbeing Leader at Bupa & Future of Wellbeing Leader at Deloitte
Bupa:
Leading the Data Vision strategy for Bupa’s corporate portfolio, transforming how the insurer partners with its largest current clients and future (100 million by 2030). Facing a 132% surge in mental health claims since 2021, I designed and deployed the Strategic Wellbeing Review (SWR) a proprietary diagnostic that correlates claims data with organisational health to predict risk and optimise spend.
The Impact:
- Rolled out the SWR programme to 15+ strategic corporates covering 185,386 lives - elevating the client relationship from "renewal negotiations" to "strategic consultancy."
- Supported a financial organisation to improve digital pathway efficiency by 22% saving £100K+ p.a. - Identified millions in pathway efficiencies for 1.7M+ by shifting the focus from reactive treatment to early intervention through innovative analytical intelligence.
- Launched JAAQ for Bupa UK customers & across Bupa Global Europe.
Deloitte:
Founded and led Deloitte’s Future of Wellbeing Consulting Practice, turning a market gap and soft HR concept into a scalable, data-backed strategic offering. We deployed this methodology across 34 countries, positively impacting over 450,000 lives, generating £2M+ revenue engine in Year 1.
The Impact:
- FMCG (83k lives): Designed a global maturity assessment across 87 markets, using objective data to standardise best practices and globalise their health strategy.
- Middle Eastern Government Entity (65k lives): Developed the impact assessment framework for 15 initiatives, including the 4-day work week.
- TMT (18k lives): Led a diagnostic for a major UK broadcaster that redefined their Target Operating Model and co-developed mental health training for the entire workforce.
Thought Leadership: Collaborated with the UN, World Business Council for Sustainable Development, and HSE to define the global standard for corporate wellbeing. Awards:
2023 Wellbeing Consultancy of the Year (Highly Commended)
2. Scaling Health/Wellbeing Platforms
As Chief Impact Officer at JAAQ
Proud to have led JAAQ's transformation from an incredible library of mental health content into a data-led psychoeducation intervention with demonstrable impact on organisations.
The Impact:
- Revenue/Valuation Growth: 5X'd ARR & valuation in 2 years. - Natwest Case Study: Delivered a 6.9% reduction in mental health-related absence, the first reduction in 6 years.
- Driving Utilisation: Increased utilisation of under-used benefits (menopause, dental, onsite counsellors) by 76%+
- The Reach: Answered 1.8M+ employee questions across partners like adidas, BWT Alpine, Workday, and Bupa. - Users: 60,000 -> 2M in 50+ countries
Awards: 🏆 Wellbeing Platform of the Year 2025 🏆 UK Health and Wellbeing Start Up of the Year 2024
In House
As Global Future of Work Lead at Finastra & Collaboration / Wellbeing Leader at Sainsbury's
Finastra:
Working across HR, IT, and Real Estate, I led the "OPEN" transformation, shifting from policy-led to data-led work. We integrated Microsoft 365, Workday, and Sentiment data to measure the organisation's "pulse" in real time and optimise the workforce.
The Impact:
- Correlated digital burnout signals with turnover data. Used this insight to reduce voluntary attrition by 3.2%, saving the business $15M+ in replacement costs.
- Deployed a "Right to Disconnect" policy based on data, reducing the average work week by ~4 hours. This returned 2.4 million hours of productive capacity to the business annually.
- Armed 1,200 managers with Power BI dashboards, driving a 21% increase in 1-1s and a 2.5-hour reduction in weekly meetings.
- Rightsized the global real estate footprint through delivering a customised approach to hybrid, saving ~$50M while actually increasing office attendance by 30%.
Sainsburys:
During the height of the pandemic, I led the wellbeing strategy for Sainsbury’s Tech (4,000+ colleagues). With a £0 budget, we improved the Net Promoter Score (NPS) by 72%.
The Impact:
- Built and mobilised a "Wellbeing Champion" network of 40 leaders, scaling support without scaling headcount.
- Expanded the wellbeing ecosystem to include 2,000+ third-party contractors (Accenture, Google, TCS), creating a unified "One Team" culture.
- Designed and delivered a digital wellbeing curriculum that empowered colleagues to manage their own resilience during a global crisis.
If you would like to learn more about any of this work and how Ryan could support your organisation please do not hesitate to get in touch.